FAQ

1. How long will it take to receive my order?
Shipping takes an average of 2-7 business days , depending on the destination. All orders are trackable.

2. Can I make a return?
Of course. You can return your items within 14 days of delivery, if they are intact and unworn. Contact us to begin the process.

3. Is your jewelry water resistant?
Yes, our steel and silver jewelry is water resistant. However, we recommend avoiding prolonged contact with salt or chlorinated water to keep it looking great over time.

4. How can I contact you?
You can write to us at info@orilel.com or send us a direct message on Instagram: @orilel_jewel . We'll respond within 24 business hours.

5. Do you ship internationally?
Yes, we ship worldwide with tracked courier.

6. Do you offer gift wrapping?
All our jewelry arrives in elegant and thoughtful packaging. If you'd like a personalized note, please include it in the order notes.